Frequently Asked Questions
What products does NOVA provide?
NOVA provides products and solutions covering Solar New Energy and Smart Home fields. Our product portfolio includes smart inverters, solar controllers, solar connectors, home energy-related products, as well as Matter, Zigbee and WiFi smart switches, modules, gateways, sensors and other intelligent control devices.
Does NOVA support OEM and ODM cooperation?
Yes. NOVA supports OEM and ODM cooperation for solar energy and smart home products. We can provide support for product configuration, technical development, logo customization, packaging design, production arrangement, quality control and export documentation according to different market requirements.
What certifications do NOVA products have?
NOVA’s core products have passed international certifications such as CE, RoHS, FCC, TUV, ETL, UL and BSCI. In addition, the company’s manufacturing system has obtained ISO9001 certification, supporting quality management from product compliance to production process control.
How does NOVA ensure product quality?
NOVA has established a standardized quality management process covering incoming material inspection, production process control, product testing and final inspection before shipment. With fully automatic SMT production lines and a normalized testing system, we aim to ensure stable product performance, safety and reliability.
What application scenarios are NOVA products suitable for?
NOVA products are used in a wide range of energy and smart living scenarios, including residential solar energy systems, home energy storage applications, RV power systems, marine power applications, smart home automation, energy management and related project applications.
Can NOVA provide technical support before and after purchase?
Yes. NOVA provides technical support during product selection, specification confirmation, application matching and after-sales service. Our team can assist customers with product information, technical documents, installation guidance and troubleshooting support when required.
What is NOVA’s manufacturing capability?
NOVA has 3 branches across China and a 120,000-square-meter modern intelligent manufacturing base. Supported by more than 150 professional talents, fully automatic SMT production lines and standardized testing systems, NOVA provides stable manufacturing and delivery capability for global customers.
How can I start cooperation with NOVA?
You can contact NOVA by sending your product requirements, target market, technical specifications, quantity plan or customization needs. Our team will review your request and provide suitable product recommendations, technical communication and quotation support. For OEM and ODM projects, we can further discuss customization details and cooperation process.
